Instant impact: How Bolia cut overstaff costs with tamigo

Bolia chose tamigo as their Workforce Management partner in 2010. Since then, they have grown from 15 stores in 4 countries to more than 60 stores in 9 markets.

 

Throughout their impressive journey, Bolia has been using tamigo to optimise staff and rota planning, as well as absence management in all their stores across Europe.

    

In 2018 the global head office in Aarhus, Denmark, took a closer look at Bolia’s productivity and wage percentages in all of their stores to understand how many hours each store around Europe spends – and on what.

 

The stores started adding their hourly budget in tamigo, so they could see if the rota they were planning was within their target – while scheduling shifts.

 

Instant impact and transparency on staff costs

“Some of our stores were challenged, as they used more hours than they were budgeted for. By adding budgets, and by comparing it to the expected productivity and the planned hours vs. the budget in tamigo, we got the right insights for us to benchmark and help stores plan within the budgets.”

 

“The impact was instant, and we stopped spending more hours than needed”, says International HR Director in Bolia, Anette Sørensen.

 

By comparing the planned hours with the actual hours, the store managers could stay within budget and were able to demonstrate to HQ why they needed to overplan compared to the budget.

 

“If a store has been planning more hours than budgeted, we can always find the reason, since the store managers will register time on activities. This gives us the needed transparency in HQ and across all our stores”, explains HR Specialist in Bolia, Heidi Bøgelund.

Bolia customer case

By adding budgets, and by comparing it to the expected productivity and the planned hours vs. the budget in tamigo, we got the right insights for us to benchmark and help stores plan within the budgets.

Anette Sørensen
International HR Director, Bolia